1. How do I know that my order is confirmed?
Once you place an order, you will receive a confirmation Call & Email. It will include your order number and estimated time of delivery.
2. Can I modify my order after placing it?
Kindly note that we are simply ready to make changes to your request on the off chance that it has not been satisfied at this point. In the event that you need to transform anything in your request, if it's not too much trouble reach us through email firstname.lastname@example.org inside 24 hours in the wake of putting in your request. Tragically, after the request is satisfied you can't add new items to the request yet you can generally submit another request for the ideal items. In the event that you wish to eliminate items from your request, if you don't mind reach us at client service to drop the request so a new request can be put.
3. How can I track my order?
You will receive a email with shipment details. It will include the shipment number-AWB and name of the courier company. You can track your order at our website on the TRACK MY ORDER page or you can also write to us at email - email@example.com
4. Are there any shipping charges?
No, we don't charge any shipping charges for prepaid as well as cash on delivery orders from our customers.
5. How long it will take to ship my order?
We ship all products in 4-7 working days.
6. How can I get in touch with company?
You can drop us an email at firstname.lastname@example.org
7. Can you expedite my product on priority?
The expedite delivery varies from region to region. If you want us to expedite your product, give us a call at customer support.
8. Can I have a different billing and shipping address?
Yes, the billing and shipping address can be different.
9. What are the different ways I can order?
You can order online through our website or = email us at email@example.com to place an order.
For email and call orders, mention
Complete address with pin code
Product to be ordered
Working contact number
10. How long does it take for the order to arrive?
We transport the items inside 2 working long stretches of accepting the request. You can anticipate that your shipment should show up inside 5-6 working long periods of submitting the request. Notwithstanding, India is a huge country. Kindly anticipate extra an ideal opportunity for far off zones and surprising climate conditions.
11. What if I received damage or faulty product?
If you receive damaged product, share the images of damage product showing damage area clearly on our email firstname.lastname@example.org immediately. In case of faulty product inform us in 7 days. No return request will be entertained after that. Make sure all products returned should be in unused condition and to be returned in original packing only, without it no replacement or refund will be made.
12. How can I pay for my order?
We offer safe shopping to our customers. We accept payment via Credit Cards, Debit Cards, UPI Payments, & Paytm. So, you can choose the most suitable payment method for you.
13. How to cancel my order?
It's very simple to cancel your order on TrustCart. There are three ways by which you can confidently and easily cancel your order.
- You can drop an email at email@example.com with the subject "Cancel My Order" and we'll cancel your order as soon as we'll get your email.
- We always make a confirmation call before dispatching your order, so you can straightforwardly change or cancel your order during that call.